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HomeFinancial Literacy70% of Citizens applications will be cloud-based by 2024

70% of Citizens applications will be cloud-based by 2024

Financial Literacy
70% of Citizens applications will be cloud-based by 2024

Citizens Bank is deploying generative AI and migrating operations to the cloud as part of its cost-saving and efficiency measures.  The bank reported that 70% of its applications will be on the cloud by the end of 2024 and it aims to deploy generative AI to increase efficiencies at its call centers. “We have launched […]

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